Privacy Policy

Introduction

HelmetSight ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website helmetsight.com and use our services, including our smart safety helmet products and cloud platform.

Please read this Privacy Policy carefully. By accessing or using our website and services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Request a quote or contact our sales team
• Register for an account on our cloud platform
• Subscribe to our newsletter or marketing communications
• Download datasheets or technical documentation

This information may include: name, company name, job title, email address, phone number, mailing address, and other contact details.

Device and Usage Data

When you use our smart safety helmet products and cloud platform, we may collect:

• GPS location data and track playback information
• Video recordings and voice communications
• Safety alarm events (SOS, man-down, live wire, height-climbing, helmet removal)
• Device status and operational data
• User activity logs and system performance metrics

Website Analytics Data

We automatically collect certain information when you visit our website, including:

• IP address and browser type
• Pages visited and time spent on pages
• Referring website and search terms used
• Device information and operating system

How We Use Your Information

We use the information we collect for the following purposes:

• To provide and maintain our products and services
• To process your inquiries and provide customer support
• To enable safety monitoring and emergency response features
• To send technical documentation, product updates, and service notifications
• To improve our website, products, and services
• To comply with legal obligations and enforce our terms
• To send marketing communications (with your consent)

Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as cloud hosting, data analytics, customer support, and email delivery services.

Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

With Your Consent

We may share your information for any other purpose with your explicit consent.

Data Storage and Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encrypted data transmission using SSL/TLS protocols
• Secure cloud infrastructure with access controls
• Regular security audits and vulnerability assessments
• Employee training on data protection practices

For customers using our on-premise deployment option, data is stored on your own infrastructure under your control and security policies.

Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Retention periods vary based on:

• The nature of the data and purpose of collection
• Legal, regulatory, or contractual obligations
• Your account status and service usage

Video recordings and safety alarm data are typically retained for 90 days in our cloud service, unless otherwise specified in your service agreement.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Objection: Object to processing of your information for certain purposes
• Portability: Request transfer of your information to another service
• Withdraw Consent: Withdraw consent for marketing communications

To exercise these rights, please contact us using the information provided below.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country.

We take appropriate safeguards to ensure that your information remains protected in accordance with this Privacy Policy, including using standard contractual clauses approved by relevant authorities.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your website usage. You can control cookie settings through your browser preferences. However, disabling cookies may affect your ability to use certain features of our website.

For more information about our use of cookies, please refer to our Cookie Policy.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.

Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: